0141 221 4727
0141 221 4727
This privacy statement tells you what to expect when GTW Storage Services Ltd (GTW) collects personal information from you, and details your rights.
GTW Storage Services Ltd (GTW) is a family-run warehousing business established in 1903. Our business interests include the provision of storage, car parking and office space for rent, as well as the delivery of confidential shredding and data management services. The company’s registered office is 45 James Street, Glasgow G2 8NF.
We seek to operate to the highest standards of data protection and ensure we meet the requirements of the General Data Protection Regulations (GDPR). This means your personal data will be:
GTW collects and uses personal data because it is necessary for:
The personal information that GTW collects and how it’s used depends on our relationship with you.
| Relationship | Personal Information Held | What the Information is Used For |
|---|---|---|
| Potential customer | Name & contact details, correspondence. | To respond to and follow up on a service enquiry. |
| Customer | Name & contact details, photocopy of student card if relevant, correspondence, contract documentation, invoice and payment records. Merchant receipt for card payments (includes long card number but no name or 3-digit security code). | Contract management, debt management, responding to queries or complaints. |
| Supplier | Name & contact details, correspondence. | Contract management, supplier payment, responding to queries or complaints. |
| Shareholder | Name & contact details, correspondence, shareholding and dividend records. | Shareholder management. |
| Job Applicants | Name & contact details, correspondence, CV and references. | Recruitment management and selection. |
| Visitors to GTW premises and car parks | CCTV cameras collect images of visitors to GTW’s warehouse and car parks. | Used to monitor access, ensure safety and security, and detect crime. |
Your information may be shared with GTW’s professional advisers, regulators or law enforcement agencies on a need-to-know basis.
| Organisation | Purpose of Sharing Data | Whose Information May Be Shared |
|---|---|---|
| Web Management Company | To support and manage the GTW website. | Anonymised visitor data and enquiries. |
| Accountants | Audit, reporting, and compliance with legal obligations. | Customers, suppliers, shareholders, employees. |
| Lawyers | Debt management, breach of contract, and other legal issues. | Customers, suppliers, employees, shareholders, CCTV images. |
| HR Advisers | Recruitment, compliance, and HR management. | Applicants, employees, CCTV images. |
| IT Suppliers | To support and manage IT infrastructure. | All categories listed above. |
| Regulators | To meet legal obligations. | Anyone, as required by law. |
| Law Enforcement Agencies | Safeguarding, crime prevention, and prosecution. | Relevant parties or visitors. |
If your contact details change, please notify us by emailing mail@gtwstorage.co.uk or writing to GTW Storage Services Ltd, 45 James Watt Street, Glasgow, G2 8NF.
Staff regularly verify customer information during visits or calls.
Computerised Records: Deleted at the end of the contract term.
Paper Records: Archived securely and retained for up to 10 years, then securely destroyed.
CCTV Images: Retained for 30 days and then deleted or overwritten.
Physical Security:
IT Security: Firewalls, virus checks, backups, and access controls protect our systems.
Staff Responsibility: Employees are bound by confidentiality.
Under GDPR, you have the right to:
We use Hotjar to understand user behaviour and improve our website experience. Hotjar collects anonymised data including device type, screen size, browser, country, and language.
Hotjar is contractually forbidden to sell any of the data collected on our behalf. Learn more at Hotjar’s support site.
If you wish to exercise any rights, please email mail@gtwstorage.co.uk or write to GTW Storage Services Ltd, 45 James Watt Street, Glasgow, G2 8NF.
We respond to all requests within one month, free of charge unless the request is manifestly unfounded or excessive.
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